Welcome to the website of B. H. Graning Landscapes, Inc. (“B. H. Graning,” “we,” “us,” or “our”). By accessing or using this website, including any forms, customer portal links, or other features available through the website, you agree to the following Terms & Conditions.
1. Website Use
This website is provided for general informational purposes and to allow customers and prospective customers to learn about our services, request estimates, contact our team, access customer resources, and communicate with B. H. Graning Landscapes, Inc.
You agree to use this website only for lawful purposes and not to interfere with its operation, security, or accessibility.
2. Services and Estimates
Information provided on this website regarding landscaping, construction, maintenance, grading, erosion control, irrigation, snow and ice management, and other services is general in nature and does not constitute a binding proposal, estimate, or contract.
Submitting a contact form, requesting an estimate, communicating with our office, or accessing the customer portal does not create a contractual relationship or obligate B. H. Graning Landscapes, Inc. to perform services.
Specific services, pricing, schedules, payment terms, warranties, and other project requirements are governed by the applicable proposal, service agreement, contract, or other written agreement between B. H. Graning Landscapes, Inc. and the customer.
If these Website Terms & Conditions conflict with the terms of a signed customer agreement, the signed customer agreement will control with respect to the services covered by that agreement.
3. Scheduling and Project Information
Any scheduling information provided through this website, the customer portal, email, text message, or other electronic communication is subject to change.
Landscape and construction work may be affected by weather, site conditions, material availability, equipment availability, permitting, crew scheduling, and other circumstances. Unless specifically guaranteed in a written agreement, projected service dates and completion dates should be considered estimates.
4. Customer Portal
B. H. Graning Landscapes, Inc. may provide customers with access to an online customer portal for information such as proposals, invoices, scheduled visits, service history, project photographs, service requests, and account information.
Customers are responsible for maintaining the confidentiality of their login information and for promptly notifying us if they believe their account has been accessed without authorization.
Information displayed through the customer portal is provided for convenience. If portal information conflicts with a signed agreement, final invoice, or other official company record, the applicable official record will control.
5. SMS/Text Messaging
Customers may have the option to receive text messages from B. H. Graning Landscapes, Inc. regarding scheduling, service reminders, project updates, completed work, account information, and other customer communications.
Consent to receive text messages is not a condition of purchasing our services. Message and data rates may apply. Message frequency may vary.
Customers may opt out of SMS communications at any time by replying STOP to an applicable message. Customers may contact our office directly for assistance.
Opting out of text messaging does not cancel scheduled services, contracts, invoices, or other obligations with B. H. Graning Landscapes, Inc.
6. Electronic Communications
By providing your contact information, you acknowledge that B. H. Graning Landscapes, Inc. may communicate with you regarding inquiries, estimates, scheduled services, projects, invoices, account matters, and other business-related information through appropriate communication methods.
Any marketing communications will be handled in accordance with applicable law and available opt-out preferences.
7. Website Content and Intellectual Property
Unless otherwise indicated, the text, photographs, graphics, logos, designs, project descriptions, videos, and other original content appearing on this website are owned by or licensed to B. H. Graning Landscapes, Inc.
Website content may not be reproduced, distributed, republished, or used for commercial purposes without prior written permission, except as otherwise permitted by law.
8. Photographs and Project Examples
Photographs, renderings, plans, and descriptions shown on this website are intended to illustrate examples of our work and capabilities. Every property and project is different, and past project results do not guarantee identical results for another property.
Plans, renderings, or materials belonging to third parties remain subject to the rights of their respective owners.
9. Third-Party Services and Links
Our website may contain links to third-party websites or services, including payment processors, customer portal providers, social media platforms, mapping services, or other resources.
B. H. Graning Landscapes, Inc. does not control third-party websites and is not responsible for their content, security, availability, or privacy practices. Use of third-party services may be subject to separate terms and privacy policies.
10. Website Availability and Accuracy
We make reasonable efforts to keep information on this website accurate and current; however, we do not guarantee that all information will always be complete, error-free, or current.
Services, service areas, personnel, pricing, availability, website features, and other information may change without notice.
11. Limitation of Liability
To the fullest extent permitted by applicable law, B. H. Graning Landscapes, Inc. will not be liable for indirect, incidental, or consequential damages resulting solely from the use of, or inability to use, this website or its online features.
Nothing in these Website Terms & Conditions is intended to limit any rights or obligations established under a separate written agreement with B. H. Graning Landscapes, Inc. or any rights that cannot legally be limited under applicable law.
12. Privacy
Information submitted through this website may include names, email addresses, telephone numbers, property information, service requests, and other information necessary to respond to inquiries or provide services.
Our collection and use of personal information should also be governed by our Privacy Policy, which should be reviewed together with these Terms & Conditions.
13. Changes to These Terms
B. H. Graning Landscapes, Inc. may update these Website Terms & Conditions periodically. Changes will become effective when the revised Terms & Conditions are posted to this website. The “Last Updated” date above will indicate the most recent revision.
14. Governing Law
These Website Terms & Conditions are governed by the laws of the State of North Carolina, without regard to conflict-of-law principles.
15. Contact Us
Questions regarding these Website Terms & Conditions may be directed to: info@bhglandscapes.com
B. H. Graning Landscapes, Inc.
Sylva, North Carolina