Aspire Customer Portal 2.0: Better Access, Real-Time Updates, and Enhanced Communication
At B. H. Graning Landscapes, Inc., we know that great landscaping is about more than just healthy lawns and beautiful outdoor spaces—it’s also about providing reliable service, clear communication, and the tools you need to stay informed. That’s why we’re excited to introduce Aspire Customer Portal 2.0, the latest upgrade to our professional landscape management system.
This new version of the portal makes managing your services easier than ever, whether you’ve been a long-time customer or are just getting started with us. It’s designed with efficiency and convenience in mind, so you can spend less time keeping up with paperwork and more time enjoying your landscape.
What’s New in Customer Portal 2.0
Aspire is the system we use every day to organize schedules, track work, and handle billing. Now, with Customer Portal 2.0, you have direct access to that same system in a customer-friendly format.
Here are the highlights of the new portal:
- View and approve proposals online with just a few clicks.
- Review and pay invoices securely, without the hassle of mailing checks.
- See scheduled visits and past service history so you always know what’s happening on your property.
- Submit and track service requests for any additional work you’d like completed.
- View project and service photos to see exactly what was done.
- Access on web or mobile, giving you flexibility wherever you are.
If you’ve already activated your portal, there’s nothing more you need to do—you’ve likely noticed the new features and improvements already. If you haven’t set up your account yet, now is the perfect time. We’ve resent activation emails for every customer. Just look in your inbox to get started.
For more details, you can also view our Customer Portal Guide.
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SMS Notifications: Real-Time Service Updates
Alongside the portal upgrade, we’re also rolling out SMS messaging for all of our customers. This is part of our ongoing commitment to better communication and transparency. This feature will first be available to our Maintenance customers. GroundWorks, BuildScape, and Canton Construction customers will gain access in the near future as we continue rolling out the upgrade across all divisions.
Here’s how it works:
- Every account is already enabled for SMS.
- Once you become a customer, you’ll receive a text invitation to opt in.
- After you opt in, you’ll start receiving text notifications straight to your phone.
These texts will include:
- Reminders before scheduled visits so you know when our crews are on the way.
- Confirmation messages when work is completed, giving you instant peace of mind.
This simple feature provides real-time updates without you having to check email or log into your account, ensuring you’re always in the loop.
Why This Matters
The combination of Customer Portal 2.0 and SMS notifications is about more than technology—it’s about living up to our promise of efficiency, communication, and customer service.
- Efficiency: Quick online approvals, instant invoices, and faster service requests save you valuable time.
- Communication: Real-time text updates and service photos keep you informed at every step.
- Customer Service: Whether you’re a new client or a long-time partner, these tools give you confidence that your property is being cared for the right way.
Getting Started
- Already using the portal? Keep enjoying the new features—no action needed.
- Haven’t activated yet? Use your activation email and follow the activation link.
- Watch for your text invitation. Once you opt in, you’ll begin receiving SMS notifications.
If you need to update your primary contact or phone number to ensure the right person receives text messages, just reach out to your account manager.
At B. H. Graning Landscapes, Inc., we’re proud to bring you these upgrades as part of our 20-year commitment to better service. We know your landscape is an investment, and our goal is to make managing it simple, transparent, and stress-free.
Ready to experience Portal 2.0? Activate your account today and keep an eye out for your SMS invitation. Together, these tools make it easier than ever to enjoy your outdoor spaces—without the guesswork.
📞 Questions? Call us anytime at 866-455-LAWN (5296).
